Vight automates call documentation, ticket cleanup, after-hours intake, and profitability reporting inside the PSA and phone system your team already uses. No new technician workflow to remember.
Free 2-minute assessment · Personalized capacity estimate
Start with call documentation, then expand into intake, ticket quality, and profitability as it proves itself.
Vight transcribes support calls, writes the ticket note, and posts the time entry to your PSA. Techs finish the call and move to the next ticket.
Learn about call intelligenceAnswer every call, gather issue details, create the ticket, and escalate real emergencies instead of waking a tech for every after-hours call.
Triage new tickets before a tech opens them, rewrite weak titles, categorize requests, flag frustrated customers, and detect duplicates so your queue stays clean.
Learn about ticket triageConnect operational activity to revenue and labor cost so you can see which clients, contracts, and technician hours actually pay off.
Vight connects to ConnectWise, Autotask, HaloPSA, and Syncro, and to phone systems including 3CX, RingCentral, Microsoft Teams, Zoom Phone, Dialpad, GoTo, and 8x8. Technicians keep working the way they already do while Vight handles the documentation behind the workflow.
See the ConnectWise integrationRun Vight on your real calls and tickets for a month.
We connect your PSA and phone system with you, so you are live the same day.
Keep Vight after the trial or stop. Nothing auto-charges when the 30 days end.