Usage-based pricing

One monthly pool of credits, no per-seat fees.

Month-to-month · Cancel anytime · First month free

Starter

$250/mo

3,000 credits
Around 2,000 tickets per month

All AI agents included

Unlimited users

24/7 in-app support

100 GB storage

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First month free

Professional

$550/mo

6,000 credits
Around 4,000 tickets per month

All AI agents included

Unlimited users

24/7 in-app support

100 GB storage

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First month free

How credits work

Every plan includes a monthly pool of credits. Vight draws from it as work happens, so you only pay for what gets processed.

Tickets

A typical AI-processed ticket uses about 1.5 credits.

Calls

Transcribing and summarizing a 10-minute call uses about 3 credits.

Voice agents

AI phone coverage uses about 2 credits per minute.

Which plan fits your MSP?

Rough estimate based on typical usage.

Tickets per month2,000

Recorded calls per month500

Around 4,500 credits per month

We'd recommend Professional at $550/mo

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Compare plans

	Starter	Professional	Growth	Scale	Enterprise
Price	$250/mo	$550/mo	$950/mo	$1,650/mo	Custom
Monthly credits	3,000	6,000	10,500	18,000	Custom
Approx. tickets processed	~2,000	~4,000	~7,000	~12,000	Unlimited
Included storage	50 GB	100 GB	500 GB	1 TB	Custom
Ticket & call AI agents
Voice agents
Unlimited users
24/7 in-app support

Frequently asked questions

No. Every plan is month-to-month and you can cancel anytime. There is no annual contract.

Your first month is free on any plan. If Vight is not a fit, cancel before the month ends and you pay nothing.

Vight keeps processing through a small courtesy buffer, then pauses until your next billing cycle. You can upgrade at any time to keep processing.

No. Your credit pool refreshes at the start of each billing cycle, so pick the plan that matches your monthly volume.

Yes. Plan changes are month-to-month, so you can move up or down as your ticket volume changes.

Any PSA ticket that Vight processes with an AI agent, like title rewrites, deduplication, categorization, or summaries. You choose which boards and agents run.

See Vight on your own tickets

Your first month is free. Month-to-month after that, cancel anytime.

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