Usage-based pricing

One monthly pool of credits, no per-seat fees.

Month-to-month · Cancel anytime · First month free
Starter
$250/mo
2,500 credits
Around 1,700 tickets per month
All AI agents included
Unlimited users
24/7 in-app support
100 GB storage
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First month free
Professional
$550/mo
6,000 credits
Around 4,000 tickets per month
All AI agents included
Unlimited users
24/7 in-app support
100 GB storage
Start Free Trial
First month free
MOST POPULAR
Growth
$950/mo
11,000 credits
Around 7,300 tickets per month
All AI agents included
Unlimited users
24/7 in-app support
500 GB storage
Start Free Trial
First month free
Scale
$1,650/mo
20,000 credits
Around 13,000 tickets per month
All AI agents included
Unlimited users
24/7 in-app support
1 TB storage
Start Free Trial
First month free
Enterprise: custom credit volumes, SLAs, and dedicated onboarding for larger MSPs.
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How credits work

Every plan includes a monthly pool of credits. Vight draws from it as work happens, so you only pay for what gets processed.

Tickets

A typical AI-processed ticket uses about 1.5 credits.

Calls

Transcribing and summarizing a 10-minute call uses about 4 credits.

Voice agents

AI phone coverage uses about 0.2 credits per minute, plus 38.4 credits a month for each phone number.

Which plan fits your MSP?

Rough estimate based on typical usage.

2,000
500
Around 5,000 credits per month
We'd recommend Professional at $550/mo
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Compare plans

StarterProfessionalGrowthScaleEnterprise
Price$250/mo$550/mo$950/mo$1,650/moCustom
Monthly credits2,5006,00011,00020,000Custom
Approx. tickets processed~1,700~4,000~7,300~13,000Unlimited
Included storage100 GB100 GB500 GB1 TBCustom
Ticket & call AI agents
Voice agents
Unlimited users
24/7 in-app support

Frequently asked questions

No. Every plan is month-to-month and you can cancel anytime. There is no annual contract.
Your first month is free on any plan. If Vight is not a fit, cancel before the month ends and you pay nothing.
Vight keeps processing through a small courtesy buffer. To keep going after that, turn on automatic refills, which buy extra credits when your balance runs low, or upgrade your plan. Otherwise processing pauses until your plan renews.
Plan credits reset at each renewal, so pick the plan that matches your monthly volume. Credits bought through automatic refills roll over, and an upgrade carries your unused plan credits into the new plan.
Yes. An upgrade takes effect right away and keeps your unused plan credits. A downgrade takes effect at your next renewal.
Any PSA ticket that Vight processes with an AI agent, like title rewrites, deduplication, categorization, or summaries. You choose which boards and agents run.

See Vight on your own tickets

Your first month is free. Month-to-month after that, cancel anytime.